Posted by: Catalin | November 4, 2008

Knowledge management strategies

The article is business oriented, but the essence of ideas can be disseminated in conjunction with other kind of activities, such as from academic environments, or from any organizations where a state of knowledge is present.

So, a Knowledge Management (KM) strategy is a pragmatic practice, developed from overall business strategy, having its goals and characterized by its methods and techniques. Since 1995, it has been a distinct discipline and it’s being thought at good Universities.

Furthermore large companies, and especially corporations have resources dedicated to KM, which is a part of HR, IT&C, and Business Strategy department.

Basic KM strategy has 3 sub-processes:

  • Knowledge generation
  • Knowledge maintenance
  • Knowledge distribution,

and are performed in a central or de-central way, in relation with business type. The obvious purpose is to codify, store, disseminate, and allow reuse of knowledge.

Codifying tasks are usually a done using a person-to-document approach, the resulting document being extracted from the person who developed it, it’s made independent of it, and finally re-used for different purposes.

Ancillary, an IT management system is established, for instance a distributed database of documents with a fancy, easy to use, intuitive GUI. In this case the system is a top-down system, with a centralized KM approach because the knowledge is disseminated from one central point (the database) to individual requestors.

Another strategic approach is to make the knowledge management de-centrally. The KM sub processes are performed de-centralized. In this case, the knowledge is closely tied to persons who acquired it. In this context the dissemination of knowledge is done using a person-to-person approach while networks of individuals are made. In fact the entire KM system is implemented by networks of individuals, based on their initiative, not on a clear managerial task. It’s obvious that it does not cost and it’s the often encountered KM system in firms.


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